Take these into the visit
The question map
Choose the questions that match the decision in front of you.
Write the answers in your own words and ask again if a term is still unclear.
- The care goal
- A change that would let you, together with your doctor or other health professional, judge the plan.
Ask about the purpose
Which health problem is this care meant to address?
How did you work out that this is the problem?
How does the proposed medicine fit that goal?
Which studies match people seeking care for this reason?
What other options can we discuss?
- The full name
- The exact medicine name, rather than just a plan or package name.
Ask about the medicine and the service
Which medicine, by its full name, are you proposing?
Which pharmacy fills the prescription?
How can I check your state licence and the pharmacy’s licence?
What information do you need from the other health professionals who care for me?
Can the assessment be completed remotely, or is an in-person visit needed?
- Follow-up
- The next checks, conversations and decisions in the care plan.
Ask about the plan after the visit
What tests are planned, and who explains the results?
What changes do I need to report, and how do I reach you?
How will we know whether the plan is helping?
When would we reconsider it?
What is the plan if treatment ends?
- The full quote
- The medicine and every part of care included in the stated price.
Ask for the cost in writing
What do I pay for the medicine, visits and tests?
Which charges apply if the visit produces no prescription?
What changes after an introductory offer?
What terms apply if I cancel or request a refund?
What is covered by my plan, and what is my own share?